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As part of its Financial Education project, the Portuguese Banking Association (APB) promotes the Digital Literacy Program"Everything you need to know about online banking" – essentially aimed at seniors who are not yet familiar with using digital banking.
This is a digital training program which aims to provide the target audience with a set of basic concepts that allow them to perform some of the essential day-to-day banking operations through online channels, such as making transfers, payments, learning how to check their bank account via computer or mobile phone, being alert and knowing how to protect themselves from possible fraud attempts, etc.
Information sessions are free of charge and open to the general public, and are held by representatives of the APB's member banks. With this initiative, the APB and its member banks aim to promote a set of basic digital skills from a user perspective, contribute to empowering the target audience to use digital channels, raise awareness of the importance of adopting more informed and safer financial behaviours and contribute to increasing digital and financial literacy levels in Portugal.
The APB puts on this initiative directly with Parish Councils, Private Social Solidarity Institutions and Universities for Seniors across the country, and also with the Lisbon Municipal Library network.
To watch "Everything you need to know about online banking", interested organisations or participants must register in advance or send an email to educacaofinanceira@apb.pt.
See below for videos on the topics covered in the sessions already held:
The personal data you send to the email addresses indicated above will remain confidential and will be processed by the Portuguese Banking Association (Associação Portuguesa de Bancos - APB), with registered office at Av. da República, n.º 35, 5.º andar, 1050-186 Lisboa, in accordance with our Terms of Use and Privacy Policy.
Data subjects should exercise their rights of access, rectification, erasure, opposition, restriction of processing and data portability by writing to rgpd@apb.pt, notwithstanding their right to file claims or requests, relating to their data protection rights, with the Portuguese Data Protection Authority (Comissão Nacional de Proteção de Dados).
If data subjects exercise the aforementioned rights by email sent to rgpd@apb.pt from an address that was not previously indicated to the APB, said email must be accompanied by proof of identity. This proof must also be provided to the APB if the rights are exercised by data subjects via a means of communication other than email.
